Field Service Engineer EBPG (m/f/d)

Permanent employee, Full-time · Germany, Dortmund

About us

We are a world-leading high-tech company developing maskless nanofabrication systems and characterization solutions. Defined by a dynamic environment that is at the forefront of tomorrow’s technological advances on a global scale, we are seeking challengers ready to shape the future with us.

We are looking for individuals who thrive in visionary and collaborative environments, bringing their unique strengths and their passion to make RAITH the innovative force it is. Interested to write the next chapters of our success story together with our 450-strong team?

At our location in Dortmund, we have a full-time vacancy for Field Service Egnineer EBPG (m/f/d) as soon as possible.

Your mission

Managing assigned customer cases, including periodic maintenance, fault diagnosis and execution of repairs.
Installing new systems and performing site surveys, followed by training and clear guidance to the customer.
Close cooperation with Service colleagues (other FSE’s and technical support) and cross functional teams including Production and Engineering.
Preparing upcoming service tasks, translating service requirements into materials and tools needed, and supporting the team when not travelling.
Providing clear communication to customers regarding performed work, technical findings and recommended follow‑up actions.
Completing administrative tasks such as service reporting, documentation of used parts, time registration and escalation of unresolved issues.
Identifying improvement opportunities within daily work processes and contributing to continuous improvement of service delivery.

Your Qualifications

Bachelor or Master degree in electrical engineering or a comparable field of study and experience in a similar role, preferably in a high technical environment.
Ability to follow procedures, safety standards and work instructions.
Fluent in English and German.
Willing to travel regionally and internationally to support customers as required.
Customer‑focused, accurate and structured in work execution.

Why us?

Structured training
Partnership cooperation
Diverse personnel development measures and development prospects in a growing global organization
Bike leasing offers
Contribution to job ticket
Home office arrangements

Contact person

Cornelia Donndorf, HR Specialist Recruiting
Konrad-Adenauer-Allee 8, 44263 Dortmund

Telephone: +49 231 95004-282

Are you looking for exactly that? Then apply now on our site! Please note that we can only accept online applications with PDF attachments.

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Über uns

Wir sind ein weltweit führendes Hightech-Unternehmen, das maskenlose Nanofabrikationssysteme und strukturgebende Verfahren im Nanobereich entwickelt. Geprägt von einem dynamischen Umfeld an der Spitze des globalen technologischen Fortschritts von morgen, sind wir auf der Suche nach Herausforderern, die bereit sind, mit uns die Zukunft zu gestalten.
Wir suchen nach Personen, die sich in einem visionären und kollaborativen Umfeld wohlfühlen und ihre einzigartigen Stärken und ihre Leidenschaft einbringen, um RAITH zu der innovativen Kraft zu machen, die uns ausmacht. Interessiert, gemeinsam mit unserem 450-köpfigen Team die nächsten Kapitel unserer Erfolgsgeschichte zu schreiben?

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Your application!

We appreciate your interest in Raith. Please fill in the following short form. Should you have any difficulties in uploading your files, please contact us by mail at career@raith.com.